REFUND & RETURNS POLICY
Returns & Refund Policy – Vohran
We offer a 30-day return period, which means you have 30 days from the date you receive your item to request a return.
Return Requirements To be eligible for a return, your item must be unworn, unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.
How to Start a Return Contact us at support@vohran.co.uk. Once your return is approved, we'll send you instructions on where and how to send your package. Returns sent without prior authorisation will not be accepted.
Damaged or Defective Items Please inspect your order upon receipt and contact us immediately at support@vohran.co.uk if your item is defective, damaged, or incorrect.
Exchanges The fastest way to get the item you want is to return your current item and place a new order once the return is accepted.
Refunds Once we receive and inspect your return, we'll notify you whether your refund has been approved. If approved, your refund will be processed to your original payment method within 10 business days. If more than 15 business days have passed since approval, please contact us at support@vohran.co.uk.